FAQ
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Return Policy
Eco & Active offers a 30 day return policy from date of order receipt.
All items must be unworn and unblemished with original tags attached.
If you wish to return an item, please contact us with your order number and reason for return.
Eco & Active will get right back with you and provide a pre-paid return label.
All sale items are final sale and not eligible for return.
Eco & Active reserves the right to return any item that does not comply with our return policy.
Exchange Policy
We do not offer exchanges, if you would like a different product please complete the return process and place a new order.
Cancellation
Please contact us at 720-883-1522 if you have an order you wish to cancel and we will help take care of you. If your order has been shipped out we can not cancel it, however we do offer free returns.
Sales and Promotions
Not to be combined with any other promotions or sales.
*All SALE items are not eligible for return*
Contact Us
Please refer to our Contact Page to get in touch with us.
Shipping
At this time we are only available to ship within the USA.
Shipping fee is $10.99
**Free shipping on orders over $150**